Privacy Policy

Privacy Policy of Web Symbiotes



Last updated: November 16, 2023



Web Symbiotes ("we", "us", "our") is a web design company that provides web design, development, and maintenance services to our clients ("you", "your"). This privacy policy explains how we collect, use, and share your personal data when you visit our website (https://www.websymbiotes.com) or use our services.



What data do we collect?



We collect different types of data from you depending on how you interact with us. These include:



- Contact data: such as your name, email address, phone number, and physical address that you provide when you contact us, request a quote, or sign up for our newsletter or other communications.

- Account data: such as your username, password, and profile information that you provide when you create an account on our website or app.

- Service data: such as your preferences, feedback, and other information that you provide when you use our services or communicate with us about your projects.

- Payment data: such as your credit card or bank account details that you provide when you make a payment for our services.

- Technical data: such as your IP address, browser type, device type, operating system, and other information that we collect automatically when you visit our website or app using cookies or other tracking technologies.

- Marketing data: such as your preferences, interests, and behavior that we collect from you or third parties when you interact with our marketing materials, such as ads, emails, or social media posts.



How do we use your data?



We use your data for various purposes, such as:



- To provide and improve our services: We use your data to deliver our services to you, to communicate with you about your projects, to respond to your inquiries and requests, to troubleshoot and resolve issues, to monitor and analyze our performance and quality, and to develop new features and functionalities.

- To process and fulfill your payments: We use your data to process and confirm your payments, to issue invoices and receipts, to prevent and detect fraud, and to comply with our legal and tax obligations.

- To market and promote our services: We use your data to send you newsletters, offers, promotions, and other marketing communications that may be of interest to you, to measure and optimize the effectiveness of our marketing campaigns, and to personalize your experience on our website or app.

- To protect and secure our services: We use your data to protect our website, app, and services from unauthorized access, use, modification, or disclosure, to prevent and investigate illegal or harmful activities, and to enforce our terms and conditions and policies.

- To comply with our legal obligations: We use your data to comply with the laws and regulations that apply to us, to respond to lawful requests from authorities, to cooperate with law enforcement or judicial proceedings, and to exercise or defend our legal rights and interests.



How do we share your data?



We may share your data with third parties in certain situations, such as:



- With our service providers: We may share your data with third parties that provide services to us or on our behalf, such as web hosting, cloud computing, payment processing, analytics, email delivery, marketing, advertising, or customer support.

- With our clients: We may share your data with our clients when you use our services to create or maintain their websites or apps, or when you provide feedback or testimonials about our services.

- With our business partners: We may share your data with third parties that we collaborate with to offer or promote our services, such as affiliates, resellers, or sponsors.

- With your consent: We may share your data with third parties when you give us your explicit consent to do so, such as when you opt-in to receive marketing communications from them or when you participate in surveys, contests, or sweepstakes that they sponsor.

- For legal reasons: We may share your data with third parties when we are required or permitted to do so by law, such as when we respond to subpoenas, court orders, or warrants, or when we protect or enforce our rights, interests, or property, or those of our clients, users, or partners.



How do we protect your data?



We take appropriate technical and organizational measures to protect your data from unauthorized access, use, modification, or disclosure. These include:



- Using encryption, firewalls, and other security technologies to safeguard your data in transit and at rest.

- Limiting access to your data to our employees, contractors, and service providers who need it to perform their duties and who are bound by confidentiality agreements.

- Implementing policies and procedures to ensure that your data is collected, used, and shared in accordance with this privacy policy and the applicable laws and regulations.

- Educating and training our staff on data protection and security best practices and standards.

- Reviewing and updating our security measures regularly to address new threats and vulnerabilities.



How long do we keep your data?



We retain your data for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. The retention period may vary depending on the type and nature of the data, the legal basis for processing it, and our contractual or legal obligations. When we no longer need your data, we will delete it or anonymize it in a secure manner.



What are your rights and choices?



Depending on your location and the applicable laws and regulations, you may have certain rights and choices regarding your data, such as:



- The right to access your data: You may request a copy of the data that we hold about you and how we process it.

- The right to rectify your data: You may request that we correct or update any inaccurate or incomplete data that we hold about you.

- The right to erase your data: You may request that we delete or remove your data from our systems, subject to certain exceptions and limitations.

- The right to restrict your data: You may request that we limit or suspend the processing of your data, subject to certain conditions and exceptions.

- The right to port your data: You may request that we provide you or a third party of your choice with a copy of your data in a structured, commonly used, and machine-readable format, subject to certain conditions and limitations.

- The right to object to your data: You may object to our processing of your data for certain purposes, such as direct marketing, profiling, or automated decision-making, subject to certain conditions and exceptions.

- The right to withdraw your consent: You may withdraw your consent to our processing of your data at any time, without affecting the lawfulness of the processing before the withdrawal.

- The right to complain to a supervisory authority: You may lodge a complaint with the data protection authority in your jurisdiction if you are not satisfied with how we handle your data or respond to your requests.



To exercise any of these rights, you may contact us using the contact details provided below. We may ask you to provide proof of your identity and sufficient information to locate your data and process your request. We will respond to your request within a reasonable time frame and in accordance with the applicable laws and regulations.



How do we use cookies and other tracking technologies?



We use cookies and other tracking technologies to collect and store information about your visit to our website or app, such as your IP address, browser type, device type, operating system, pages viewed, time spent, links clicked, and other actions. Cookies are small text files that are placed on your device by websites or apps that you visit. They are widely used to make websites or apps work, or to improve their functionality, performance, or user experience.



We use cookies and other tracking technologies for various purposes, such as:



- To enable and support the functionality and features of our website or app, such as authentication, navigation, preferences, and security.

- To analyze and improve the performance and quality of our website or app, such as measuring traffic, engagement, and conversions.

- To personalize and enhance your experience on our website or app, such as remembering your choices, displaying relevant content, and delivering targeted ads.

- To comply with our legal obligations, such as verifying your identity, preventing fraud, and enforcing our terms and conditions and policies.



You can manage your cookie preferences and settings through your browser or device. You can also opt-out of receiving targeted ads from third-party advertisers and networks by visiting the following links:



- [Network Advertising Initiative]

- [Digital Advertising Alliance]

- [European Interactive Digital Advertising Alliance]



Please note that disabling or blocking cookies may affect the functionality and features of our website or app and your experience on it. Some cookies are essential for the operation of our website or app and cannot be disabled or blocked.



How do we update our privacy policy?



We may update our privacy policy from time to time to reflect changes in our data practices, services, or legal requirements. We will notify you of any material changes by posting a notice on our website or app, or by sending you an email or other communication. We encourage you to review our privacy policy periodically.